1.  Does the Compliance/Travel Kit contain contact lenses?

No, it does not contain contact lenses. Pls. refer to the picture on our website.

2.  Do you have information about soft or hard contact lenses?

As manufacturers of contact lens solutions, we are unable to fully advise you about anything but solutions. You should consult with your contact lens fitting professional.

3.  Do you provide enzymatic cleaner?

No, because we believe that they are not needed unless the front surface of your lens is compromised by scratching, etc. If they are scratched, it is best to replace them or consult with your eye-care professional.

4.  Can you use soft lens cleaning solutions on hard/RGP contact lenses or vice-versa?

Please consult your eye-care professional.

5.  Does the Optimum by Lobob™ Extra Strength Cleaner need to be used daily?

It depends a lot on how clean your lenses stay with the use of the C/D/S (Optimum by Lobob® Cleaning/Disinfecting/Storage). If you are a heavy mucus producer, we recommend using the ESC three to four times per week.

6.  Can I use Optimum CDS on my Hydra-PEG coated lenses?

According to studies conducted by the lens manufacturer, the Optimum CDS is compatible with the Hydra-PEG coated lenses. However, always seek the advise of your contact lens fitter to ensure compliance with recommended solutions.  Additionally, the Optimum CDS MUST be rinsed completely with recommended rinsing solution.  DO NOT PUT CDS SOLUTION DIRECTLY IN THE EYE.

7.  I get ulcerations if I wear my contacts too long, any suggestions?

No, please consult your fitting professional.

8.  Can I soak my lenses in Sof/Pro2 Clean®?

No, Sof/Pro2 Clean® is FDA-approved for cleaning only and not for soaking.

9.  Are your solutions safe to use?

Yes, our solutions are safe and FDA-approved. However, you must follow directions carefully.

10.  Do you carry a plunger or item that assist new RGP users in removing their contacts?

Yes, we carry the DMV remover to assist in the removal of hard or gas permeable lenses. Pls. call 1 (800) 835-6262 for more information.

11.  Why do you put red tip and red cap on your packaging?

This is to warn consumers that the product should not be put directly in the eye. Solutions must be completely rinsed off from the lenses before insertion. Eye irritation can otherwise result.

12.  I am allergic to sodium bisulfite, can I still use your solutions?

If you are allergic to sodium bisulfite, do not use the Optimum by Lobob® W/RW (Wetting/Rewetting) drop as it contains sodium bisulfite.

13.  I accidentally put the cleaner in my eye. What should I do?

Immediately flush the affected eye with fresh clean water or eye wash until redness or irritation dissipates. Use soothing eye drops as needed.

14.  What is the Sof/Pro® 2 Extra Strength Daily Cleaner?

The Sof/Pro® 2 Extra Strength Daily Cleaner is a daily cleaner approved for use with all types of soft contact lenses including Silicone Hydrogel (SiHy) contact lenses.  When used daily, it removes film, debris, and protein deposits from contact lenses.  It is comparable to MiraFlow® which has been discontinued.

15.  What is the difference between the Lobob Hard Contact Lens Solutions and the Optimum by Lobob® Contact Lens Solutions?

The Lobob Hard Contact Lens solutions are approved for use with hard (PMMA) contact lenses. The Optimum by Lobob® contact lens solutions are approved for use on both hard (PMMA) and rigid gas permeable (RGP) contact lenses.

16.  Where can I find general information about contact lenses?

AllAboutVision.com has many pages of information about contact lenses, as well as other eye health and vision correction topics.

17.  How can I place "special order" through my local retailer?

Lobob solutions are carried by major drug wholesalers. They are Amerisource Bergen and McKesson. Please give the following numbers to your local retailer such as Costco, CVS, Target, WalMart etc. so they can order the solutions for you.

Product

Amerisource Bergen Code

McKesson Code

Lobob Hard Cleaner 2-oz.

166009

219-2714

Lobob Hard Cleaner 4-oz.

166090

212-8874

Lobob Hard Soaking 4-oz.

166205

218-7862

Lobob Hard Wetting 2-oz.

166017

198-8146

Optimum by Lobob® ESC 2-oz.

086439

165-9564

Optimum by Lobob® CDS 4-oz.

086355

165-9671

Optimum by Lobob® WRW 1-oz.

086454

165-9390

Sof/Pro®2 Soft Contact Lens Cleaner 2-oz.

Available online

Available online